Refund Policy

1. Overview

At Mum IT Solutions, we strive to deliver high-quality services. This Refund Policy outlines the conditions under which refunds may be granted.

2. Eligibility for Refund

• Refund requests must be made within 7 days of payment.
• Eligible only if the project has not been started or no significant work has been completed.
• If service delivery fails due to our fault, partial or full refunds may be issued.

3. Non-Refundable Services

• Completed projects or delivered services
• Domain registration and hosting services
• Digital marketing or SEO services already executed
• Custom development work after approval

4. Partial Refunds

If a project is partially completed, refunds will be calculated based on the work completed and resources used.

5. Cancellation Policy

Clients may cancel services before the project begins to receive a full refund. Once the project starts, cancellation charges may apply.

6. Refund Process

Approved refunds will be processed within 7–10 business days and will be credited via the original payment method.

7. Changes to Policy

Mum IT Solutions reserves the right to modify this Refund Policy at any time without prior notice.

8. Contact Us

For refund-related queries:
📧 Email: info@MumITSolutions.com